I hold a Masters degree in Library Science from the University of the Western Cape and have more that 30 years experience in an Academic library. I have been part of the management team for the past 13 years and as such have gained skills in working with people from diverse cultural backgrounds and belief systems. I maintain good interpersonal skills with people and have good listening and problem solving skills. I would like to assist people in resolving conflict within the workplace and to enable people to think differently about resolving conflict situations. I ascribe to values such as honesty, trust and mutual respect. These values are very important to me.