Gustavo Lopez is a highly trained and experienced medical specialist who graduated as a medical doctor at the University of Havana in 1993 and in 1997 in the same institute as Family Physician. Dr Lopez has more than 20 years experience in the health care system in South Africa from rural district hospitals to regional level of care. He has been a medical manager since 2002 and for the past 8 years has held the position of Senior Manager Medical Services at Stanger Regional Hospital in Kwazulu Natal. He has post graduate degrees as MMed Sc in Infectious Diseases and Diploma in HIV/AIDS management. As a health manager he has undertaken several courses including the Advanced Health Management Programme FPD/Yale. Dr Lopez has vast experience in conflict resolution in the work place environment and labour related matters as well as patients complaints management and resolution. He has a passion for assisting people to resolve conflict.